1. Appointment Confirmation:
All patients must confirm their appointments at least 5 hours prior to the scheduled time. If the appointment is not confirmed within this timeframe, it will be automatically canceled to accommodate other patients.

2. Cancellations and Rescheduling:
To cancel or reschedule an appointment, patients must notify the clinic at least 5 hours in advance.
Failure to provide timely notice may result in the need for a deposit for future appointments.

3. No-Show Policy:
Patients who do not show up for their appointment without prior notification will be required to pay a deposit before booking their next appointment.

4. Deposit Requirement for Re-Booking:
Patients who have had unconfirmed or missed appointments will need to pay a deposit to secure their next appointment.

5. Courtesy Reminders:
The clinic will send reminders via call and WhatsApp 24 hours before the appointment and a final reminder 5 hours before the scheduled time.

6. Emergencies and Special Circumstances:
We understand that emergencies happen. Please contact the clinic as soon as possible if unforeseen circumstances prevent you from attending your appointment.